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1. Information We Collect

We may collect and process the following personal data:

  • Name

  • Billing and delivery address

  • Email address and contact details

  • Order and transaction information

  • Technical data (such as IP address, browser type, and device information)

We only collect data that is necessary to provide our services.

2. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Communicate with you about your order or enquiry

  • Maintain internal records

  • Improve our website and services

  • Prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual obligation – to fulfil your order

  • Legal obligation – to comply with tax and accounting requirements

  • Legitimate interests – for fraud prevention, security, and service improvement

4. Payment Security

We do not store full payment card details. All payments are processed securely via trusted third-party payment providers. Payment data is encrypted during transmission using industry-standard security protocols.

5. Data Sharing

We may share your data with:

  • Payment processors (e.g. payment gateway providers)

  • Delivery and logistics providers

  • IT and website service providers

All third parties are required to respect the security of your data and process it in accordance with the law.

6. Data Retention

We retain personal data only for as long as necessary:

  • Order and transaction data is typically kept for up to 6 years to comply with UK legal and tax requirements

  • Technical and usage data may be retained for a shorter period for analysis and security

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request transfer of your data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may be used to:

  • Enable core website functionality (such as shopping basket features)

  • Analyse website traffic and usage

You can control cookie settings through your browser. Some features of the site may not function correctly if cookies are disabled.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no system is completely secure, we follow industry best practices to safeguard your information.

10. Contact Us

If you have any questions about this policy or wish to exercise your data rights, please contact:

UK Tactical Solutions Ltd
Email: support@uktacticalsolutions.co.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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